In the following terms and conditions, we will use the term “Consultation” to describe the service provided here. ‘Consultation’ means an online consultation or second opinion about proposed ivf treatments. The present does not substitute a diagnosis provided by a clinical examination nor an e-prescription. The service is intended for consulting for infertility and assisted reproduction issues and assessing the need for care remotely. You will always be consulted by licensed health care professionals.
It is clarified that the present is only an instruction/recommendation and NO RELATION with proposed treatment is provided by the present. For any treatment you decide with your doctor, you have the sole and exclusive responsibility.
IT IS CLARIFIED THAT IN NO EVENT SHALL THE SERVICE BE INTENDED TO BE USED IN A MEDICAL EMERGENCY OR IN CASE OF CRONIC DISEASES.
These General Terms and Conditions (the “Terms”) constitute the legally binding terms that apply to the use of the Service by you. It is important that you read and understand these Terms. By registering for the Service, clicking “I Accept”, installing or logging in to the Service, or otherwise using the Service, you acknowledge and confirm that you have read and understood these Terms and all documents referred to in the Terms, including the register descriptions. You acknowledge and agree that the Service handles personal information, sensitive health and patient information about you and that by your enrollment, you provide your irrevocable consent to its processing as described hereby.
You agree that you are bound by these Terms. You represent and warrant that you have legal capacity to accept and abide by these Terms and Conditions and that you have read and understood the Terms in their entirety and that you have no reduced understanding of such matters. Your use of the Service constitutes acceptance of the Terms. If for any reason, we modify or change the Terms from time to time, we ask you to accept the updated terms.
In order to use this service, it is demanded to fill the required form which automatically will send the requested information by email to the doctor and to be complied with the Terms. In order to register, you need to fill the above mentioned form. You must be at least 18 years old to register and use the Service. This service is for your personal use only. You declare that you provide accurate and true information in connection with your use of the Service.
After the initial form with your data is filled, any following communication with the doctor is realized by email, with encrypted content.
Pricing and fees
Use of the service is subject to a charge. After filling the form of our site with the requested data and successfully send it to us, you receive the message for the paymet. Pricing may change from time to time and we will inform you.
By using the Service, you agree to pay the fee associated with your use of the Service, as defined at the time of purchase immediately after the use of the Service. The fee is pending till the completion of the service. For the use of the present service, Paypal is responsible for the payment that is taking place. The invoice that is issued about the provision of our consulting services will be sent electronically to your email.
You agree that the Service will begin electronically with your consent immediately upon commencement of the Consultation and that you are not entitled to cancel your subscription. Please note that access to the Service requires access to the Internet for which your carrier may charge you additional charges. You are responsible for the security settings of your mobile device, or any other device you may use in order to access our site..
Patient information and confidentiality
In this application, the Consultation, produces a summary for infertility and assisted reproduction issues and includes whatever is necessary according to the doctor’s knowledge and experience. This summary as well as the total of the information received here are the patient records, which are created, stored, disclosed and kept confidential in accordance with applicable laws and regulations, for ten years.
Any visitor of this application may exercise the rights of data access, rectification, supplementation, erasure, restriction, objection as well as data portability and withdraw the consent at any time (with no retroactive effect) via email to [email protected] In the event that a matter cannot be resolved, the data subject reserves the right to lodge a complaint to the Hellenic Data Protection Authority (1-3 Kifisias Avenue, 11523 Athens, Greece, Tel: +30 2106475600, email: [email protected]).
Any consent must be freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
Data exchange is excluded via this application. We do not tranfer personal and health data to any third party. If in any case we need to do that, we will request your neccessary consent, except for legal obligations.
In no case, we transfer data or make them publicly accessible.
- The list below contains examples of prohibited activities on the Service:Unlawful or illegal use of the Service;
- Transmission of any information, material, content or information that is offensive, degrading, obscene, counterfeit, forfeit, infringing, or otherwise illegal;
- Τransmitting or posting any virus, malware or other malicious code to the Service;
- Μodify, reverse engineer, or otherwise manipulate the Service;
- Ηarassing or disabling the Service.
To ensure the inviolability of the Service, we reserve the right, at any time and without cause, to prevent users from accessing the Service.
Privacy and security
Proper protection of your privacy and personal information and health data is very important to us.
The Service may store and otherwise process personal and health data. This information is confidential and are protected according to the Medical Ethics Code (law 3418/2005) and the General Data Protection Regulation 679/2016 and may only be processed and used in accordance with these Terms and applicable existing legislation.
It is clarified that you can ask for the deletion of your personal data at any time and we have to comply with your written demand. In case of the health data, we have the legal obligation to maintain these records for a time limit of 10 years since the last visit to the application.
Limitation of Liability
Use of the Service is at your own responsibility and risk. The information and advice given to you by Healthcare Professionals through the Service should be used as a guide and as an initial recommendation for action or treatment for infertility and assisted reproduction issues.
You may consult with your own physician regarding the suitability of any opinion or recommendation regarding your symptom or health.
Please note the limitations and restrictions due to lack of physical examination and personal counseling for treatment events. The relationship with a doctor or other health care professional remains independent from the information available from the Service.
You acknowledge and agree that the Service or the Healthcare Professionals are not responsible for any decisions you make based exclusively on your use of the Service. You agree to contact your doctor immediately if your condition changes or your symptoms get worse. It is always up to you to decide whether you are going for a further personal physical examination, treatment or medical examination.
Applicable Law and Dispute Resolution
These Terms shall be governed by Greek law. Claims, actions or disputes arising out of or in connection with these Terms and in general this application will be settled in the courts of Athens.
If you have any questions regarding these Terms or the Service, please email us at email [email protected]
Validity and Termination
We reserve the right to change or terminate the Service at any time, for any reason, without notice, and to terminate or suspend your access to the Service and / or your account. After termination, all terms which by their nature are intended to remain in effect despite the termination of the license remain in effect in according to the existing legislation.